Privacy Policy

Welcome to The Green Plate (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use our website https://www.thegreenplate.in, a food delivery service in Kolkata.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide a seamless food ordering and delivery experience.

Personal Information:
When you register, place an order, or interact with us, we may collect:

Full name
Mobile number
Email address
Delivery address
Order history and preferences
Payment details (processed securely through third-party gateways)

Non-Personal Information:

IP address
Browser and device type
Geolocation data (only with permission)
Browsing behavior (pages viewed, time spent, etc.)

2. How We Use Your Information

We use your information to:

Process and deliver your food orders
Communicate with you regarding orders, support, and promotions
Improve our menu, website, and customer experience
Customize your experience and recommend food based on your preferences
Send promotional emails or SMS (only if opted-in)
Prevent fraud and ensure platform security
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. However, we may share data with:

Delivery partners to fulfill your orders
Payment gateway providers for secure transactions
Marketing platforms (with your consent)
IT service providers and analytics tools to improve the platform
Government authorities when required by law

4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your login and preferences
Track website usage for analytics
Personalize content and promotions

You can disable cookies via your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard security measures including:

SSL encryption for transactions
Secure servers and firewalls
Restricted access to personal data
Despite our efforts, no system is completely secure. Use the platform at your own risk.

6. Your Rights

You may have the right to:

Access or correct your personal data
Request deletion of your data
Withdraw consent to marketing communication
To exercise your rights, contact us at [Insert Email].

7. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices. Always read their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

10. Contact Us

For questions or concerns about this policy or your data:

The Green Plate
Website: https://www.thegreenplate.in
Email: sales@thegreenplate.in
Phone: 9875549358