Welcome to The Green Plate. These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.thegreenplate.in and related services provided by The Green Plate (“we,” “our,” or “us”).

By using our platform, you agree to these Terms. If you do not agree, please do not use our services.

1. Services

The Green Plate offers online food ordering and delivery services. You can browse the menu, place orders, and make payments directly on our website.

2. User Account

To use certain features:

• You may be required to create an account.

• You must provide accurate, complete information.

• You are responsible for keeping your account secure.

• You agree not to share your login details.

We reserve the right to suspend or terminate accounts for violations of these Terms.

3. Orders & Payments

• Orders can be placed through our website and are subject to availability.

• Prices listed include applicable taxes unless stated otherwise.

• You agree to pay the full amount at the time of order, using our secure payment options.

• Orders once placed cannot be canceled or modified after confirmation.

4. Delivery

• Estimated delivery times are provided but may vary due to traffic, weather, or other factors.

• It is your responsibility to ensure someone is available to receive the order at the provided address.

• If delivery fails due to an incorrect address or unavailability, charges may still apply.

5. Refunds & Cancellations

Refunds may be issued under the following conditions:

• If an item is unavailable after placing the order

• If the order is not delivered due to our fault

• If the food is delivered in an unacceptable condition (proof may be required)

All refund requests must be made within 24 hours of the issue via email at sales@thegreenplate.in.

6. Use of the Website

You agree not to:

• Use the site for illegal or unauthorized purposes

• Interfere with the website’s functionality

• Post or transmit harmful content

We reserve the right to suspend or ban users who misuse the platform.

7. Intellectual Property

All content on the website — including text, logos, images, and software — is owned by The Green Plate or licensed to us. You may not use or copy it without our permission.

8. Third-Party Services

We may use third-party services for payment, delivery, and analytics. We are not responsible for their actions or content.

9. Limitation of Liability

To the fullest extent permitted by law:

• The Green Plate is not liable for indirect, incidental, or consequential damages.

• We do not guarantee uninterrupted or error-free service.

10. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of the courts located in [Insert City], India.

11. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes means you accept the new Terms.

12. Contact Us

If you have any questions about these Terms, contact us at:

The Green Plate
Website: https://www.thegreenplate.in
Email: sales@thegreenplate.in
Phone: 9875549358